Shipping & Delivery Policy
Everything you need to know about our custom crafting times, shipping rates, and worldwide delivery.
Guaranteed Safe & Secure Checkout
Guarantee
Before Order
Materials
Order is received & scheduled for production
Custom craft & quality check (3–5 business days)
Estimated arrival at your door with tracking
1. Custom Crafting & Production (3 Business Days)
Because every single Pokémon card is 100% custom-made with your unique photos, text, and selected card finish (Metal, Optical Acrylic, or Holographic foil), each piece goes through our detailed precision artwork layout, printing, and hand-assembly quality check.
2. United States Shipping Options
We provide fast, reliable delivery with full tracking. All orders are carefully packed in rigid protective sleeves and bubble mailers.
3. Worldwide Delivery Estimates by Region
We deliver globally with full tracking. Below are the estimated delivery rates and transit times based on your destination country:
| Destination / Region | Standard Rate | Shipping Transit | Total Estimated Arrival |
|---|---|---|---|
| United States |
$4.99 USD
Free on $60.10+
|
7 – 12 Business Days | 10 – 15 Business Days |
| United Kingdom & Europe | $7.99 USD | 7 – 12 Business Days | 10 – 15 Business Days |
| Canada & Australia | $7.99 USD | 7 – 12 Business Days | 10 – 15 Business Days |
| Rest of the World | $7.99 USD | 10 – 18 Business Days | 13 – 21 Business Days |
4. Tracking Your Order
As soon as your card is handcrafted and handed to the postal carrier (within 3 business days), you will receive an automatic email containing your live tracking number.
Q: Why does my tracking say "Label Created / No Information Yet"?
Postal carriers often take 24–48 hours to update their initial scan into the public tracking system. Rest assured your order is en route!
5. Our 100% "Arrives Perfect" Guarantee
If your card arrives damaged, misprinted, or encounters an unexpected transit issue, our customer care team will arrange a free replacement or full refund immediately.
Have any questions regarding an existing shipment? Reach out to our 24/7 dedicated support team at [email protected].